Job openings

Shake Things Up at Aviary & Kaktus

Two venues. One incredible team.

Aviary is where rooftop sunsets, skyline views and exceptional cocktails come together. With one of the Gold Coast's most creative cocktail menus, premium spirits and an impressive wine list, every shift feels a little different.

Then there's Kaktus. Bold, vibrant and full of personality. Our Mexican inspired bar is all about agave, tacos, great music and unforgettable nights. It's colourful, energetic and quickly becoming one of the Coast's favourite places to be.

If you love great drinks, great people and creating memorable experiences, you'll fit right in.

The Role
We're looking for experienced Bar Attendants who know that hospitality is about more than making drinks. It's about creating moments.

• You'll be mixing cocktails, recommending your favourite drinks, chatting with guests, delivering food and beverages, and making every person who walks through the door feel like a VIP.
• No two nights are the same, and that's exactly how we like it.

What You'll Bring

• At least 2 years' experience in a quality cocktail bar or restaurant
• Confidence behind the bar with strong cocktail knowledge and a willingness to learn new recipes
• A current QLD RSA
• A genuine passion for people and delivering exceptional service
• Energy, personality and the ability to thrive in a fast paced environment
• Reliability and availability to work Wednesday to Sunday evenings
  
  

If you're looking for a venue where you can have fun, build your skills and work with a passionate team, we'd love to hear from you.

We are currently seeking a Commis Chef to join our kitchen team on a Full Time basis including:

• Free Health Club membership
• Free Parking
• Meal/Coffee Card
• Food & Beverage Discounts

About us ...

Southport Sharks boasts a diverse range of food and beverage outlets, multi-purpose Events Centre with capacity for 1000 people, gaming room, kids' zone Health and Fitness Centre and a 120-room Mantra Hotel which includes a breath-taking rooftop bar. 

About the Role …

We are seeking an experienced Commis Chef to work on a Full-Time basis within a tight knit team you'll be working alongside chefs with years of knowledge to further develop your skillset.

Key Responsibilities Include:

• Working in a busy venue
• Keeping a sharp attention to detail
• Ensure that food standards, preparation, presentation and cooking techniques are carried out according to established recipes and standards.
• Utilise your creative expertise in cookery to produce high quality meals for customers.
• Monitor food quality and ensure policies and hygiene standards are maintained, reporting any deviations to the Sous Chef
• Promote safe work practices in the kitchen
• Liaise with Sous Chef, Chef D'Partie, Executive Chef regarding service standards

Preferred skills and experience:

• Experience in a multi-faceted kitchen
• Experience in Food Safety Act
• Reliability and availability to work a flexible roster
• Ability to work well under pressure

If you meet the above criteria and you’re interested in contributing to an organisation that values the highest level of quality in everything it sets out to achieve, we want to hear from you!

Simply complete the application process by clicking the "Apply"

button and we’ll be in touch.

APPLY NOW!!

No recruitment agencies, please.

We’re looking for an experienced and energetic Events Team Leader to join our Events team at Southport Sharks.

This is a hands on leadership role where no two events are the same. From school graduations and conferences to gala dinners, MMA events, major poker tournaments and large scale functions, you’ll help lead the team through the setup, service and successful delivery of a diverse events calendar.

What you’ll be doing
• Doing, leading and supporting the Events team during setup, service and pack down
• Executing event requirements to ensure smooth and professional delivery
• Providing hands on Food & Beverage service alongside the team
• Setting clear expectations and keeping the team engaged during busy events
• Working closely with Kitchen and operational teams across the Club
• Maintaining high standards across presentation, service, safety and guest experience
• Troubleshooting on the floor and adapting quickly when plans change

What we’re looking for

• You’ll have previous experience working in events, supported by strong Food & Beverage knowledge and a genuine interest in stepping into a leadership role.
• You’ll be someone who is organised, confident communicating with a team and happy to roll up your sleeves and get involved.
• Previous supervisory experience is an advantage, but this could also be the perfect opportunity for an experienced Events or F&B team member who is ready to step up and lead.

Why Southport Sharks?
You’ll work across a diverse range of events, build your leadership capability and gain exposure to events that go well beyond the traditional function space.

If you love the energy of events, enjoy leading from the floor and are ready for your next challenge, we’d love to hear from you.

Are you a proactive sales professional who loves building relationships, chasing opportunities and being rewarded for results?

Southport Sharks is looking for a Sales Executive to drive new business across Mantra at Sharks and the Sharks Events Centre. This is a hands-on sales role focused on generating leads, converting opportunities and growing revenue across accommodation, conferences, meetings, events and group business.

The opportunity

Reporting to the Events & Commercial Manager, you will take ownership of proactive sales activity across the Gold Coast and Brisbane markets.

You will:

• Generate and prospect new business opportunities
• Build strong corporate, community and sporting relationships
• Conduct site inspections and client presentations
• Negotiate and close business
• Develop packages and identify upselling opportunities
• Attend networking and industry events
• Maintain an active sales pipeline and accurate CRM
• Drive revenue across accommodation, conferencing and events

Salary + Commission
This role offers a competitive base salary plus a quarterly commission structure, giving you the opportunity to directly benefit from the revenue and new business you generate.

Your performance will be measured against clear sales activity, conversion and revenue targets, including proactive prospecting, site inspections and achievement of accommodation, conferencing and events targets.

About you
We are looking for someone with:

• Hotel, events, conferencing, hospitality sales or business development experience
• Strong negotiation and relationship building skills
• Confidence meeting, presenting and selling to clients
• A proactive and commercially focused approach
• Strong organisation and follow through
• Experience with CRM and sales reporting systems

If you are a sales hunter who enjoys getting out into market, building relationships and closing business, this is an opportunity to join one of the Gold Coast’s most diverse hospitality and entertainment precincts and be rewarded for the results you deliver.

An excellent opportunity within our Gaming Department for a dedicated and experienced Team Leader who has exceptional customer service skills and an outgoing personality. 

About us ...

Hosting over million visitors annually, Southport Sharks is one of the largest clubs in Queensland with over 55,000 members. Our facility offers a multi-purpose events centre, two restaurants, a café, five bars, 24/7 fitness centre, kids club, gaming facilities and free weekly entertainment, plus Mantra at Sharks - a 120-room hotel.

The team at Southport Sharks prides themselves on providing both members and guests with exceptional service, dining, entertainment and leisure experiences.

About the Role …

We are accepting applications for an experienced Gaming Team Leader who has a bright, outgoing personality and exceptional customer service skills to provide "hands on" leadership, guidance and supervision of gaming and associated team members.

Key responsibilities include:

• Providing prompt, friendly, customer focused advice and assistance to members and guests on machine and loyalty system operation, including carrying out permitted minor repairs and machine maintenance
• Provide food and beverage services to gaming patrons quickly and efficiently, ensuring there are minimal waiting times
• To handle all cash and gaming associated transactions in an efficient manner, ensuring the security of cash and the privacy of member details at all times
• Control team members working hours in accordance with trading patterns
• Monitor, evaluate and ensure team member productivity, service standards and professionalism on a shift by shift basis
• Actively assist team members to understand all aspects of their employment 
• Mentor and assist team members to provide exemplary customer service
• Provide on-the-job training to improve job skills
• Ensure that team members promote the Club Loyalty program
• The assist with clearances, hopper weights and meter reads as required
• Maintaining a clean, organised environment free of any hazards

About you…

As someone with previous experience in the hospitality industry, you will possess a passion for delivering excellent customer service. You will have a willingness to build long-term relationships with our members and will have impeccable grooming, presentation and communication skills.

To be successful in this role you would need to possess the following: 

Essential skills and competencies:

• Excellent communication skills and the ability to work as a team
• Excellent organisational skills
• Self-motivation and the ability to identify and complete needed tasks without direct supervision
• Ability to communicate effectively at all levels with a range of different people
• Trustworthy and reliable
• High level of grooming and personal presentation standards
• Reliability and the flexibility to work a variety of shifts including but not limited to nights and weekends.

Experience and Qualifications:

• A minimum of 1-2 years of gaming supervisory experience
• Current Qld RSA and RSG
• Experience in TAB and Keno would be advantageous

If you meet the above criteria and you’re interested in contributing to an organisation that values the highest level of quality in everything it sets out to achieve, we want to hear from you!

APPLY NOW!!

No recruitment agencies, please.

An opportunity to take the lead on risk, compliance and governance across one of the Gold Coast’s most diverse hospitality, sporting and entertainment organisations.

Southport Sharks is looking for an experienced Risk & Compliance Manager to lead our organisation wide approach to risk, compliance, workplace health and safety, AML/CTF and governance.

Reporting to the Chief Operating Officer and leading our Risk & Compliance Coordinator, this is a hands on senior role that works across our Club, Gaming, Food & Beverage, Hotel, Health Club, Football and corporate operations.

About the Role
This role is about more than maintaining registers and policies. You will work closely with our leaders to build a practical and proactive approach to risk and compliance that supports our operations while ensuring strong governance and accountability.

Your responsibilities will include:

• Leading and continuously improving our enterprise risk and compliance frameworks
• Maintaining oversight of organisational risks, compliance obligations, treatment plans and corrective actions
• Leading AML/CTF governance, AUSTRAC reporting, training and compliance assurance
• Leading our WHS governance framework, WHS Committee and organisational safety reporting
• Overseeing significant incident investigations, corrective actions and emerging risk trends
• Developing our compliance monitoring, audit and inspection program
• Maintaining governance of our Integrated Management System and controlled documentation
• Monitoring legislative and regulatory change and translating requirements into practical business actions
• Providing risk and compliance reporting and insights to Executive Leadership and the Board Risk Sub Committee
• Supporting regulator engagement, statutory reporting and external compliance reviews
• Coaching leaders to strengthen risk ownership and compliance capability across their operations

About You
You will be comfortable moving between governance and operations. One day you may be preparing an Executive or Board report and the next, partnering with the operational leaders to navigate emerging risks, lead incident response and drive practical solutions to complex compliance matters.

Ideally, you will bring:

• Experience in a senior risk, compliance, governance or WHS position
• Experience within hospitality, gaming, clubs or another highly regulated environment
• Strong knowledge of WHS legislation and regulatory requirements
• Knowledge of AML/CTF obligations and AUSTRAC reporting requirements
• Experience developing risk and compliance frameworks, registers and assurance programs
• Experience with audits, inspections, investigations and corrective action management
• Strong analytical, governance and report writing capability
• Confidence interpreting legislation and turning it into practical operational requirements
• Strong stakeholder skills with the confidence to provide advice, influence and constructive challenge
• A practical, organised and continuous improvement mindset
• Qualifications in WHS, Risk Management, Compliance, Governance or a related discipline will be highly regarded.

Why Southport Sharks?
Southport Sharks is a diverse, fast paced organisation with operations spanning hospitality, gaming, accommodation, health and fitness, entertainment and football.

This diversity makes risk and compliance both challenging and interesting. You will have the opportunity to influence how we manage risk across the organisation, work directly with senior leaders and help shape a contemporary risk and compliance function.

If you enjoy combining strong governance with practical operational solutions, we would love to hear from you.

Expression of Interest - Food & Beverage Attendant
Are you passionate about delivering outstanding customer service and creating memorable experiences? Southport Sharks is accepting enthusiastic and motivated individuals to register their interest in upcoming Food & Beverage Attendant opportunities.

As a Food & Beverage Attendant, you'll play an important role in providing exceptional service across our bars, restaurants and events, ensuring every guest enjoys a welcoming and enjoyable experience. Whether you're serving meals, preparing beverages or assisting guests, you'll be part of a supportive team in one of the Gold Coast's premier hospitality venues.

We're looking for people who:

• Have a positive, friendly and professional attitude.
• Enjoy working in a fast-paced team environment.
• Are passionate about customer service.
• Are reliable and flexible with their availability, including evenings and weekends.
• Hold (or are willing to obtain) a current RSA.

If you're looking for an opportunity to grow your hospitality skills and become part of a great team, we'd love to hear from you.

Submit your Expression of Interest today and join the Southport Sharks team!

At Southport Sharks, our kitchen never stops. We're looking for a reliable, hardworking Kitchen Steward who takes pride in keeping our commercial kitchen clean, safe and running efficiently. If you're self motivated, enjoy physical work and thrive in a fast paced environment, we'd love to hear from you.

About the Role
As a Kitchen Steward, you'll play an essential role in supporting our chefs and kitchen team by ensuring equipment, utensils and work areas are maintained to the highest standard.

This is a hands on role that requires plenty of lifting, manual handling and working in a busy commercial kitchen where space is limited and safety is critical.

What You'll Be Doing

• Washing dishes, pots, pans, utensils and kitchen equipment.
• Maintaining a clean, organised and hygienic kitchen environment.
• Assisting with waste removal and stock movement.
• Operating commercial dishwashing equipment safely and efficiently.
• Using cleaning chemicals in accordance with food safety and workplace procedures.
• Supporting the kitchen team to ensure service runs smoothly.
• Following food safety, WHS and hygiene standards at all times.

What You'll Bring

• Previous experience working in a commercial kitchen or stewarding role is essential.
• A strong work ethic and the ability to work independently.
• Physically fit and comfortable with repetitive lifting and manual handling.
• Comfortable working in hot, fast paced kitchens and confined workspaces.
• Knowledge of safe chemical handling and cleaning procedures.
• A positive attitude and willingness to jump in wherever needed.
• Availability to work a rotating roster including evenings, weekends and public holidays.

Why Join Southport Sharks?

• Free parking
• Free health club membership
• Discounts on food and beverage on shift and off shift 
• Large Club with opportunities to pick up other work in other departments

If you're someone who enjoys staying active, takes pride in maintaining high standards and understands what it takes to keep a busy commercial kitchen operating at its best, we'd love to hear from you.

Join the team at Mantra at Sharks and become the face of our guest experience.

We're seeking an experienced and confident Part Time Front Desk Agent to join our hotel team. If you have previous experience working within Accor properties, strong Opera knowledge, and enjoy working independently while delivering exceptional guest service, we'd love to hear from you!

About the Role
As a Front Desk Agent, you'll be the first and last impression for our guests, ensuring every interaction is professional, welcoming and memorable.

This role operates across a 24/7 roster, so flexibility to work a variety of shifts including mornings, evenings, weekends and public holidays is essential.

What You'll Bring
• Previous experience working within an Accor hotel environment
• Strong working knowledge of Opera PMS
• Exceptional guest service and communication skills
• Ability to work independently and manage priorities with minimal supervision
• Strong attention to detail and problem-solving capability
• A positive, professional and reliable approach
• Availability to commence immediately is preferred

Why Join Us?
• Free onsite parking

• Free gym membership 
• Supportive and close team environment 
• Employee benefits and discounts across the Club and Hotel
• Multiple career opportunities across Southport Sharks 

If you're a self-motivated hospitality professional who thrives in a fast-paced environment and is ready to hit the ground running, apply today.

About us ...

Southport Sharks has established itself as an industry leader and boasts a diverse range of food and beverage brands, kids' zone, gaming room, multi-purpose Events Centre with capacity for 1000 people, and a Health and Fitness Centre.

The latest addition to our service offering is a brand new fully serviced hotel in partnership with Mantra. Located alongside Southport Sharks and central to the Gold Coast Health and Knowledge precinct, the hotel includes 120 hotel rooms and suites, two conference rooms and a rooftop bar.

Well known for our friendly atmosphere, working at Mantra at Sharks is far more than just a job ... you will make lifetime friends with the ‘Sharks Crew!’

About the Role …

We are seeking applications from experienced Room Attendants who are reliable and take pride in their work, to join our Housekeeping team.

Key responsibilities include:

• Cleaning bathrooms, making beds, mopping and vacuuming within the rooms and surrounding public areas
• Assisting with the distribution of linen, changing linen and restocking amenities
• Working with a team who will have a strong Workplace, Health and Safety focus 
• Reporting damages and breakages

About you…

As someone who has experience in the hotel industry, you will be responsible for maintaining high standards of cleanliness and presentation within guest rooms and surrounding public areas

To be successful in this role you would need to possess the following: 

• Previous experience as a Room Attendant within a 4-5 start hotel
• Have a keen eye for detail
• A friendly and positive attitude
• Enjoy working in a team
• Be self-motivated and be able to work unsupervised
• Experience in the use of chemicals and cleaning equipment
• Have knowledge and understanding of basic hygiene requirements and safe working procedures
• Be committed to providing extraordinary service
• Ability to think on your feet and quickly resolve issues
• The flexibility to work weekends 

If you meet the above criteria and you’re interested in contributing to an organisation that values the highest level of quality in everything it sets out to achieve, we want to hear from you!

Simply complete the application process by clicking the "Interested" button.

APPLY NOW!!

No recruitment agencies, please.