Job openings

Ready to take the next step in your hospitality leadership career?

At Southport Sharks, we're looking for an energetic and hands-on Assistant Outlet Manager who is ready to grow beyond a single venue and develop their leadership capability across multiple hospitality environments.

Working alongside our Food & Beverage leadership team, you'll play a key role in supporting daily operations, developing team members, driving service standards, and ensuring every guest enjoys an exceptional experience.

This is the perfect opportunity for someone who has already led a café, bar or restaurant and is looking to broaden their experience across a diverse hospitality operation.

About the Role
No two days are the same. You'll work across a variety of venues including bars, cafés and restaurants, providing operational support, coaching teams and helping leaders deliver outstanding results.

Key responsibilities include:

• Supporting the leadership and day-to-day operation of multiple hospitality venues
• Training, coaching and developing team members to deliver exceptional service
• Leading shifts and providing hands-on operational support when required
• Assisting with rostering, stock control, compliance and service standards
• Building positive team culture and driving employee engagement
• Ensuring RSA, food safety and operational procedures are consistently followed
• Helping identify opportunities to improve service, efficiency and guest satisfaction

You'll bring:

• Previous leadership experience within a café, restaurant, bar or similar hospitality venue
• Strong knowledge across food, beverage and service operations
• A passion for training and developing team members
• Excellent communication and relationship-building skills
• A hands-on approach and willingness to jump in where needed
• Current QLD RSA certification
• Flexibility to work across a rotating roster including evenings and weekends

Why Southport Sharks?
As one of Queensland's largest clubs, you'll have the opportunity to gain exposure across multiple hospitality offerings while working alongside experienced leaders who are invested in your growth.

If you're ready to expand your experience, build your leadership capability and take the next step toward managing larger operations, we'd love to hear from you.

APPLY NOW!!

No recruitment agencies, please.

Benefits:

• Competitive pay rates in accordance with the Registered and Licensed Clubs Award (Level 4) plus casual loading
• Free 24/7 Southport Sharks Health & Fitness Centre membership
• Free onsite parking
• Staff discounts across our cafés, bars and restaurants
• Opportunities for career development and internal progression
  Ongoing training and development with experienced hospitality professionals
• Flexible rotating roster

About us ...

Hosting over million visitors annually, Southport Sharks is one of the largest clubs in Queensland with over 55,000 members. Our facility offers a multi-purpose events centre, two restaurants, a café, five bars, 24/7 fitness centre, kids club, gaming facilities and free weekly entertainment, plus Mantra at Sharks - a 120-room hotel.

The team at Southport Sharks prides themselves on providing both members and guests with exceptional service, dining, entertainment and leisure experiences.

Well known for our friendly atmosphere, working at Southport Sharks is far more than just a job ... you will make lifetime friends with the ‘Sharks Crew!’

About the Role …

We are seeking expressions of interest from experienced Chefs with skills in both catering operations and a la carte restaurant experience for day and night shifts. Working a rotating roster within a tight knit team you'll be working alongside chefs with years of knowledge to further develop your skillset.

Key responsibilities include:

Working in a busy venue with a highly skilled team
Keeping a sharp attention to detail
Maintaining high standards with general kitchen practices
Assisting other chefs in the kitchen but also have the ability to run your own section if required
Ensure that food standards, preparation, presentation and cooking techniques are carried out according to established recipes and standards.
 

About you…

As someone with previous experience in the hospitality industry, you will possess a passion for delivering excellent customer service. You will have a willingness to build long-term relationships with our members and will have impeccable grooming, presentation and communication skills.

To be successful in this role you would need to possess the following: 

• Qualified with a minimum Cert III in Commercial Cookery
• Flexibility to work a rotating 7 days roster, with shifts varying between the hours of 7:00am and 9:30pm
• Passion for your trade is as must!
• Ability to maintain composure and consistently deliver a high quality of service in a fast-paced kitchen
• Well organised and time management skills
• Punctual and reliable team player
• Have an eye for detail and able to work under pressure.
• Work with minimal supervision and be a great team player.
• Be driven to succeed and to progress.
   

If you meet the above criteria and you’re interested in contributing to an organisation that values the highest level of quality in everything it sets out to achieve, we want to hear from you!

Simply complete the application process by clicking the "Interested"

button and we’ll be in touch.

APPLY NOW!!

No recruitment agencies, please.

Ready to lead one of the Gold Coast's most exciting events and hospitality businesses?

Southport Sharks is home to a thriving events business, a 120-room hotel, multiple restaurants and bars, gaming, health club and major future development plans.  We're looking for an ambitious and commercially driven Events & Commercial Manager to help shape our next chapter.

Reporting directly to the Chief Operating Officer, you'll lead the commercial and operational success of our business, driving Sales through our Mantra at Sharks, the Events Centre and associated function spaces, driving revenue growth, delivering exceptional experiences whilst supporting a high-performing team.

What You'll Do

• Drive revenue growth across conferences, corporate events, weddings, exhibitions, sporting and community events.
• Lead, coach and inspire a passionate Events team.
• Identify new business opportunities and build strong client relationships.
• Manage budgets, forecasting and commercial performance.
• Oversee the delivery of exceptional events and guest experiences.
• Drive innovation, continuous improvement and operational excellence.

You'll bring:

• At least five years' leadership experience in events, hospitality or commercial operations.
• A proven track record of growing revenue and delivering business results.
• Strong leadership, communication and relationship-building skills.
• Financial acumen and experience managing budgets and performance.
• Experience within hospitality, hotels, events or entertainment venues.
• Experience with Ivvy or similar systems (highly regarded)

Why Southport Sharks?

• Lead a dynamic and growing business.
• Work closely with senior leadership and influence future growth.
• Competitive salary plus performance incentives.
• Access to team member benefits, free parking and wellbeing initiatives.
• Be part of an organisation with exciting redevelopment and expansion plans ahead.

If you're ready to take ownership, drive commercial success and create the community experiences we value, we'd love to hear from you.

ABOUT US

Southport Sharks is one of the largest clubs in Queensland offering a multi-purpose events centre, restaurant, a café, four bars, 24/7 fitness centre, kids club, gaming facilities and free weekly entertainment, plus the Mantra at Sharks Hotel.

The team at Southport Sharks prides themselves on providing both members and guests with exceptional service, dining, entertainment and leisure experiences.

THE PERKS

• Free Gym Membership
• Food & Beverage Discounts
• Accommodation Discounts
• Free Parking
• Fun, friendly, hard-working and professional team 

THE ROLE

We are currently accepting applications for experienced Food and Beverage Attendants in our Food and Beverage outlets who have bright, outgoing personalities and exceptional customer service skills.

THE RESPONSIBILTIES

• Delivering a high standard of service to members and guests
• Providing bar and/or table service and table clearing services to guests
• Arranging furniture as required
• Handling all cash transactions associated with food, beverage and any other services to guests in an efficient manner, ensuring the security of cash and the privacy of member details at all times
• Maintaining a clean and tidy environment with a strong focus Workplace, Health and Safety focus 
• Working with a team who set high grooming standards

ABOUT YOU

As someone with previous experience in the hospitality industry, you will possess a passion for delivering excellent customer service. You will have a willingness to build long-term relationships with our members and will have impeccable grooming, presentation and communication skills.

To be successful, the candidate must have full availability and willing to work split shifts.

SKILLS & EXPERIENCE

• A minimum of 1-2 years of food and beverage experience
• Current Qld RSA
• Reliability and the flexibility to work a variety of night and weekend shifts, which may include public holidays 
• Excellent communication skills and the ability to work as a team
• Self-motivation and the ability to identify and complete needed tasks without direct supervision
• High level of grooming and personal presentation standards

If you meet the above criteria and you’re interested in contributing to an organisation that values the highest level of quality in everything it sets out to achieve, we want to hear from you!

APPLY NOW!!

No recruitment agencies, please.

Drive Growth. Inspire Innovation. Shape the Future.

Southport Sharks is one of Queensland's premier hospitality, entertainment, events and sporting organisations. Our diverse portfolio includes food and beverage venues, gaming, events, Mantra at Sharks Hotel, Health Club, membership operations and our proud connection with football through the Southport Sharks Club.

We are seeking an exceptional General Manager Marketing to lead our next phase of growth.

Reporting directly to the Chief Executive Officer, this Senior leadership role will be responsible for developing and delivering the Club wide marketing growth strategy, driving customer acquisition and retention, strengthening our brand, and delivering measurable commercial outcomes across all business units.

This is an exciting opportunity for a commercially minded senior marketing experienced leader who thrives on transforming strategy into action and building high-performing teams that deliver results.

What You'll Be Responsible For:

• Developing and executing the marketing and growth strategy across all Southport Sharks businesses.
• Driving membership acquisition, retention and loyalty outcomes.
• Leading customer engagement, brand development and digital transformation initiatives.
• Delivering integrated marketing campaigns that increase visitation, spend and revenue.
• Building strong partnerships with operational leaders to identify growth opportunities.
• Leading media, communications, content, digital marketing and creative functions.
• Driving customer insights, analytics and data-led decision making.
• Managing marketing budgets and ensuring strong return on investment.
• Leading and developing a high-performing marketing and creative team.
• Contributing to senior leadership and strategic planning across the organisation.

You will bring:

• Significant senior marketing leadership experience across diverse business operations.
• Experience in hospitality, leisure, tourism, entertainment, retail or multi-site organisations.
• A strong commercial mindset with proven revenue growth success.
• Expertise across digital marketing, CRM, customer acquisition and loyalty programs.
• Exceptional stakeholder engagement and leadership capability.
• Strong analytical skills with the ability to turn insights into action.
• Tertiary qualifications in Marketing, Business, Communications or a related discipline

Why Southport Sharks?
At Southport Sharks, we are more than a Club. We are a community. We bring people together through entertainment, hospitality, sport and exceptional customer experiences.

This role offers the opportunity to:

• Lead and execute on organisation-wide growth strategy
• Drive change and innovation across a diverse business portfolio 
• Work directly with the CEO and Executive Leadership Team

Ready to Lead Growth?

If you are a strategic marketing leader with the vision, commercial capability and drive to shape the future of Southport Sharks, we'd love to hear from you.

Apply now and help us create the next chapter of growth for Southport Sharks.

Join the Team That Keeps Southport Sharks Running

Are you the type of person who sees something broken and fixes it?

We're looking for a hands-on Handyperson / Trade Assistant to help maintain and improve our diverse facilities across Southport Sharks, Mantra at Sharks Hotel, Health Club and our extensive club operations.

No two days are the same. One day you might be repairing a wall, replacing ceiling tiles or painting a room. The next, you'll be assisting with minor building works, supporting trades, moving equipment, or helping prepare our facilities for major events.

What You'll Be Doing
• General repairs and maintenance across the Club, Hotel and Health Club
• Painting, patching, tiling and basic carpentry tasks
• Assisting qualified tradespeople with maintenance projects
• Responding to maintenance requests and facility issues
• Supporting venue presentation and upkeep standards
• Helping maintain a safe and welcoming environment for members, guests and team members

What You'll Bring
• Practical maintenance or trade assistant experience
• A willingness to roll up your sleeves and get stuck in
• Experience in painting, patching, basic tiling and general repairs
• Ability to work independently and manage priorities
• Strong problem-solving skills and attention to detail
• A trade qualification or apprenticeship experience will be highly regarded but not required 

Why Join Southport Sharks?
• Work across one of Queensland's largest hospitality and entertainment precincts
• Free health club membership
• Free parking 
• Supportive team environment
• Opportunity to develop your skills across a broad range of facilities and projects

If you're practical, reliable and enjoy variety in your work, we'd love to hear from you.

Ready to take the next step in your hospitality leadership career?

Southport Sharks is currently recruiting for multiple Team Leader positions across our Beverage, Restaurant and Events operations. With a variety of venues and experiences under one roof, this is a unique opportunity to join one of the Gold Coast's largest hospitality and entertainment destinations and grow your leadership career.

Whether your passion lies in fast-paced bars, vibrant restaurants or delivering exceptional events, we have opportunities available for experienced hospitality professionals who thrive on leading teams and creating memorable guest experiences.

About Us
Southport Sharks is home to multiple restaurants, bars, event spaces, gaming facilities, a 24/7 health club and a 120-room hotel with more to come!

Our people are at the heart of everything we do, and we're looking for future leaders who are ready to make an impact.

About the Opportunities
As a Team Leader, you'll be responsible for supporting daily operations, leading service delivery, coaching team members and ensuring our guests receive exceptional service every visit.

Depending on your experience and interests, you may be placed within:

• Beverage Operations
• Restaurant Operations
• Events & Functions

What You'll Bring
• Previous experience in a hospitality supervisory, Team Leader or senior service role

• Experience within bars, restaurants, events or functions

• Strong communication and people leadership skills

• A hands-on approach with a passion for customer service

• Ability to work a flexible roster including nights and weekends

• Current RSA certification

Why Join Us?
• Multiple leadership opportunities across diverse hospitality environments

• Genuine career progression and development pathways

• Work with experienced leaders who will support your growth

• Free onsite parking and team member benefits

• Be part of a community-focused organisation with over 55,000 members

If you're ready to lead from the front, inspire others and build your hospitality career, we'd love to hear from you.

Are you organised, detail-focused and love order?

We're looking for a Risk & Compliance Coordinator to join our team for a six-month contract and help drive some exciting projects across risk, compliance, safety and governance.

You'll work closely with our Risk & Compliance Manager to keep our systems running smoothly, support audits and inspections, manage documents and SOPs, track actions, and help strengthen compliance across our busy operations.

What You'll Be Doing

• Updating risk assessments and compliance registers
• Tracking actions and keeping projects moving
• Completing inspections and supporting audits
• Managing documents, policies and procedures
• Creating SOPs
• Supporting incident administration
• Assisting departments with Safe Work Procedures
• Providing general risk and compliance support

About You

• Highly organised with great attention to detail
• Comfortable working with systems, spreadsheets and documentation
• Strong communicator who enjoys working across different teams
• Experience in administration, compliance, WHS, governance or risk is highly regarded
• Loves ticking things off a list and making processes better

Why Join Us?

• Be part of a supportive and collaborative team
• Gain hands-on experience across risk, compliance, governance and safety
• Work in a diverse organisation with no two days the same
• Make a genuine impact from day one

If you're looking for a role where you can roll up your sleeves, learn, contribute and help us build a stronger compliance culture, we'd love to hear from you.

Lead Large-Scale Food Production at Southport Sharks

Southport Sharks is one of Queensland's largest hospitality and entertainment destinations, serving thousands of members and guests every week across our restaurants, events, café and hotel operations.

We're looking for an experienced Sous Chef with a strong production kitchen background to join our culinary leadership team.

About the Role

Reporting to the Executive Chef, you'll lead the day-to-day operations of our production kitchen, ensuring high-quality food is prepared efficiently, consistently and at scale. You'll play a key role in menu execution, team leadership, food safety and operational performance.

What You'll Bring
• Trade qualified Chef

• Proven experience in a high-volume production kitchen, hotel, resort, club or catering environment

• Strong knowledge of bulk food preparation, buffet operations and large-scale functions

• Exceptional organisational and planning skills

• Experience leading and developing kitchen teams

• Strong understanding of food safety, stock control and cost management

• Ability to perform in a fast-paced environment while maintaining quality standards

Why Join Us?
• Free health club membership

• Free parking

• Discounts across all food and beverage outlets 

• Be part of something bigger and get ready to take Southport Sharks to the next level

If you're passionate about delivering quality food at scale and enjoy leading from the front, we'd love to hear from you.

ABOUT US

Southport Sharks is one of the largest clubs in Queensland offering a multi-purpose events centre, restaurant, a café, four bars, 24/7 fitness centre, kids club, gaming facilities and free weekly entertainment, plus the Mantra at Sharks Hotel.

The team at Southport Sharks prides themselves on providing both members and guests with exceptional service, dining, entertainment and leisure experiences.

THE PERKS

• Free Gym Membership
• Food & Beverage Discounts
• Accommodation Discounts
• Free Parking
• Fun, friendly, hard-working and professional team 

THE ROLE

We are seeking applications from a hardworking Store Person to join our team and is available to work a variety of shifts.

THE RESPONSIBILTIES

• Ensuring all outlets are adequately and always stocked
• Ensure all deliveries and stock are unloaded and stored safely
• Complete stock-take procedures
• Minimise wastage and ensure stock rotation
• Check all purchase orders and delivery dockets

SKILLS & EXPERIENCE

• You will have previous experience in a similar environment and consider yourself to be physically fit and healthy to meet the demands of the role. 
• You must be a team player and able to work a variety of shifts including nights and weekends.

NOTE: the successful applicant must have a valid Forklift Licence and willing to work weekends

Simply complete the application process by clicking the "Apply" button.

APPLY NOW!!

No recruitment agencies, please.

Join the team at Mantra at Sharks and become the face of our guest experience.

We're seeking an experienced and confident Casual Front Desk Agent to join our hotel team. If you have previous experience working within Accor properties, strong Opera knowledge, and enjoy working independently while delivering exceptional guest service, we'd love to hear from you!

About the Role
As a Front Desk Agent, you'll be the first and last impression for our guests, ensuring every interaction is professional, welcoming and memorable.

This role operates across a 24/7 roster, so flexibility to work a variety of shifts including mornings, evenings, weekends and public holidays is essential.

What You'll Bring
• Previous experience working within an Accor hotel environment
• Strong working knowledge of Opera PMS
• Exceptional guest service and communication skills
• Ability to work independently and manage priorities with minimal supervision
• Strong attention to detail and problem-solving capability
• A positive, professional and reliable approach
• Availability to commence immediately

Why Join Us?
• Free onsite parking

• Free gym membership 
• Supportive and close team environment 
• Employee benefits and discounts across the Club and Hotel
• Multiple career opportunities across Southport Sharks 

If you're a self-motivated hospitality professional who thrives in a fast-paced environment and is ready to hit the ground running, apply today.

About us ...

Southport Sharks has established itself as an industry leader and boasts a diverse range of food and beverage brands, kids' zone, gaming room, multi-purpose Events Centre with capacity for 1000 people, and a Health and Fitness Centre.

The latest addition to our service offering is a brand new fully serviced hotel in partnership with Mantra. Located alongside Southport Sharks and central to the Gold Coast Health and Knowledge precinct, the hotel includes 120 hotel rooms and suites, two conference rooms and a rooftop bar.

Well known for our friendly atmosphere, working at Mantra at Sharks is far more than just a job ... you will make lifetime friends with the ‘Sharks Crew!’

About the Role …

We are seeking applications from experienced Room Attendants who are reliable and take pride in their work, to join our Housekeeping team.

Key responsibilities include:

• Cleaning bathrooms, making beds, mopping and vacuuming within the rooms and surrounding public areas
• Assisting with the distribution of linen, changing linen and restocking amenities
• Working with a team who will have a strong Workplace, Health and Safety focus 
• Reporting damages and breakages

About you…

As someone who has experience in the hotel industry, you will be responsible for maintaining high standards of cleanliness and presentation within guest rooms and surrounding public areas

To be successful in this role you would need to possess the following: 

• Previous experience as a Room Attendant within a 4-5 start hotel
• Have a keen eye for detail
• A friendly and positive attitude
• Enjoy working in a team
• Be self-motivated and be able to work unsupervised
• Experience in the use of chemicals and cleaning equipment
• Have knowledge and understanding of basic hygiene requirements and safe working procedures
• Be committed to providing extraordinary service
• Ability to think on your feet and quickly resolve issues
• The flexibility to work weekends 

If you meet the above criteria and you’re interested in contributing to an organisation that values the highest level of quality in everything it sets out to achieve, we want to hear from you!

Simply complete the application process by clicking the "Interested" button.

APPLY NOW!!

No recruitment agencies, please.