About Us

Mantra at Sharks is a modern, boutique hotel located at Southport Sharks — home of the leading sports, leisure and entertainment precinct on the Gold Coast. A tight-knit team environment, join a workplace that values growth, teamwork, and delivering standout guest experiences every day.

About the Role

We are seeking an experienced and detail-oriented Assistant Manager to support daily operations while managing key financial and revenue responsibilities. This unique position combines traditional hotel leadership with hands-on involvement in accounts, reservations, and reporting.

The Responsibilities

• Support day-to-day hotel operations, particularly Front Office and Reservations.
• Ensure the smooth and efficient running of the Hotel's operation in absence of the General Manager with a high level of customer service provided at all times.
• Maintain appropriate yield controls to maximize the Hotel revenue from all distribution channels.
• Monitor and evaluate market demand trends, ensuring all rates are loaded and inventory maintenance is correct in all systems.
• Ensure a positive and motivating work culture that promotes collaboration, accountability, and excellence.
• Uphold brand standards and promote a culture of collaboration and continuous improvement.
• Assist in month-end revenue reconciliation and financial reporting.
• Manage accommodation rate updates and distribution across booking platforms.
• Monitor occupancy and rate performance, identifying opportunities for revenue optimisation.
• You will be responsible for maximising commercial performance and profitability for Mantra at Sharks, increasing RevPAR and market share on the Gold Coast.

Skills and Experience

• Demonstrated experience in a similar role.
• Proficiency in using property management systems (eg. Opera) and Microsoft Suite
• Strong organizational skills including quick follow up, time management, ability to multi-task and manage multiple priorities in a fast-paced environment.
• Exceptional leadership, communication, and interpersonal skills fostering a positive and productive work environment.
• Strong financial acumen with experience managing budgets, forecasts, and P&L statements.
• A genuine passion for hospitality and providing an outstanding guest experience

The Benefits

• Free Gym Membership
• Free Parking
• Food & Beverage Discounts
• Accor Accommodations 

Simply complete the application process by clicking the "Apply" button.

APPLY NOW!!

No recruitment agencies, please.