About the role

Southport Sharks is seeking an experienced Club Duty Manager to join our team. This position will require the successful candidate to work a roster that includes two night shifts per week. 

What do we have to offer

• Attractive salary - $90,000
• Annual Meal Card Allowance
• Free Gym Membership
• Accor Accommodation Discounts Worldwide=
• Discounts on food and beverages

Responsibilities

As a Duty Manager, you'll lead the way in ensuring smooth operations, exceptional customer experiences, and a safe, welcoming environment for all that enter Southport Sharks.

Additionally, a Duty Manager will:

• Lead the team during shifts and oversee operations.
• Handle customer inquiries and resolve issues quickly.
• Ensure a safe, secure, and welcoming environment.
• Manage security, emergencies, and compliance with liquor and gaming regulations.
• Complete nightly operations and entertainment reports.
• Safeguard club assets like cash, tills, and safes.
• Act as Chief Fire Warden during emergencies.

Required Skills, Experience & Qualifications

• Experience as a Clubs Duty Manager is advantageous.
• Management or supervisory experience in the hospitality or clubs industry.
• Proficiency with cash handling.
• Outstanding customer service skills and the ability to handle patrons professionally and courteously.
• Personable and trustworthy with staffing matters.
• Working knowledge of Keno, TAB, and gaming machine operations.
• Thorough knowledge of the QLD Liquor Act, Gaming Act, Food Safety Act, Fair Work Act, Anti-Money Laundering and Counter-Terrorism Financing Act, Club Industry Award, and other legislation relevant to licensed venues.
• RMLV
• Liquor Approved Managers License
• Police Check
• Blue Card

Experience as a Duty Manager in similar-sized club in South East Queensland is a big advantage!